Municipal Department
City of Lawrence Water and Sewer Department
Serving Lawrence
Population served
89,143
State system code
FIPS 25
Billing frequency
A dedicated this detail was not publicly posted. As a universal current interval in the reviewed Water Billing page. The department reads approximately 11,500 residential and commercial meters and issues bills based on those readings; the statement controls the current period.
Provider briefing
How this utility’s billing works
City of Lawrence Water and Sewer Department operates as a municipal department serving Lawrence. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform per-HCF water and sewer pricing with a minimum water charge. Current rates are $3.77 per HCF (approximately 748 gallons) with a minimum of 7 HCF or $26.39 per billing period, and sewer is $4.07 per HCF. A proposed FY2027-FY2030 schedule was separately published, but the current page presents the active rate values above.. Bills are generated a dedicated this detail was not publicly posted. as a universal current interval in the reviewed water billing page. the department reads approximately 11,500 residential and commercial meters and issues bills based on those readings; the statement controls the current period., and a typical residential cost reference is At 7,000 gallons, usage is about 9.36 HCF. Using the current published rates, water is approximately $35.29 ($3.77 x 9.36, above the $26.39 minimum) and sewer approximately $38.10 ($4.07 x 9.36), for about $73.39 per billing period before other city charges. The billing period length is account-specific, so this is not necessarily a calendar-month total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Lawrence charges sewer at $4.07 per HCF of measured water-equivalent volume, approximately 748 gallons per HCF. The reviewed current page does not publish a winter-average formula or residential sewer cap; it states the current volumetric sewer rate and customers should use the bill's HCF consumption.
Meter and infrastructure notes
Lawrence reads approximately 11,500 residential and commercial meters and maintains remote reading devices. Both visual and electronic readings may be obtained for final bills; the reviewed page does not identify a universal AMI brand or transmission interval.
Emergency water support
Report a leak or water emergency
978-620-3110, Lawrence Water and Sewer Department/Billing Office. The department performs maintenance and repair Monday-Friday 7:00 a.m.-3:00 p.m.; after-hours private-infrastructure work is charged at the published emergency labor rates. Use city emergency services for an active public main break or flooding hazard.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lawrence
City of Lawrence Water and Sewer Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.