Water Ledger is an independent directory operated for people looking for water utility payment channels and customer-service information. This policy explains the limited information that may be handled when you visit this site. It is written for this directory and is not a substitute for the privacy notice of an official utility or payment processor.
Information we may receive
Most directory pages can be read without creating an account or submitting personal information. If you contact the site owner, the message may include your name, email address, the page you were viewing, and any information you choose to provide. Standard technical data—such as an approximate location, browser type, device type, referring page, and request time—may be recorded by hosting, security, and performance services.
Searches and payment links
The on-site utility search is designed to filter a public directory index in your browser. Water Ledger does not ask for your utility account number, password, card number, bank details, Social Security number, or government identification. When you follow an official payment link, you leave Water Ledger and submit information directly to the utility or its payment processor under that provider’s own privacy terms.
How information is used
- To operate, secure, maintain, and improve the directory.
- To answer questions and investigate reported corrections.
- To understand aggregate page performance and search demand.
- To prevent abuse, fraud, automated attacks, and unauthorized access.
Sharing and retention
Water Ledger does not sell personal information. Information may be processed by service providers that host the site, protect it, measure aggregate traffic, or support communications. We retain messages and technical records only for as long as reasonably needed for the purpose collected, security, dispute handling, or legal obligations.
Your choices
You may avoid submitting personal information, block optional cookies through your browser, or ask the site owner to review a message you previously sent. A request cannot override records that must be retained for security, fraud prevention, or legal compliance. Water Ledger does not make decisions about utility accounts and cannot delete information held by an official provider or payment processor.
Updates and contact
This policy may change when the site, analytics, advertising, or legal requirements change. The effective date above identifies the current version. Questions about this policy should be directed through the contact method published on the site by its operator.