Public Water Authority
Central Alabama Water System
Serving Central Alabama regional service area
Population served
585,000 people (EPA SDWIS active CWS PWS AL0000738)
State system code
FIPS 01
Billing frequency
Monthly; the account statement controls the billing period.
Provider briefing
How this utility’s billing works
Central Alabama Water System operates as a public water authority serving Central Alabama regional service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Residential three-tier inclining-block volumetric rate structure with fixed/account charges; 2026 rates are effective January 1, 2026. Rates remained at the 2025 level under the published 2026 budget notice.. Bills are generated monthly; the account statement controls the billing period., and a typical residential cost reference is A dedicated this detail was not publicly posted. A 5,000-7,000 gallon estimate requires the applicable residential tier, meter/service charge, and any sewer or regional account components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Central Alabama Water's reviewed rate materials focus on potable-water charges; sewer may be provided or billed by a separate local authority. No universal winter-average or clean-water-to-sewer formula was exposed for this regional CWS.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages did not identify one universal AMI/AMR vendor or transmission schedule for all Central Alabama Water accounts.
Emergency water support
Report a leak or water emergency
205-244-4000 for Central Alabama Water emergency/service routing; contact the utility immediately for breaks or active leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Central Alabama regional service area
Central Alabama Water System is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.