Corrections & contact

Help keep a public record accurate.

Report an outdated payment link, changed policy, incorrect provider match, accessibility barrier, or research concern. Do not send account or payment information.

Documented corrections

What to include

• The US Water Bill Pay page address
• Utility name and service area
• The sentence or link that appears incorrect
• Replacement information
• A current provider-controlled or government source URL

Email the research desk

Public correction channel: corrections@uswaterbillpay.com. Please do not attach bills, identification, payment receipts, or documents containing personal information.