Payment research · dataset 2026.08
Payment options for Montgomery Water Works and Sanitary Sewer Board (MWWSSB)
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- MWWSSB WebPay customer portal; the reviewed portal does not identify a separate billing vendor.
- Phone payment number
- 334-206-1600; MWWSSB customer service and payment assistance operate Monday-Friday 7:00 a.m.-6:00 p.m. Office hours are 7:00 a.m.-4:00 p.m.
- Pay-by-text
- MWWSSB publishes a mobile payment option through its payment materials: text Pay to 844-997-4181. Customers should follow the returned secure instructions and use STOP/HELP only as provided by the authorized service.
- Mail-in payment address
- Montgomery Water Works and Sanitary Sewer Board, P.O. Box 1631, Montgomery, AL 36102-1631. Mail a check or money order payable to MWWSSB.
- In-person payment
- MWWSSB’s office is at 2000 Interstate Park Drive, Montgomery, AL 36109. Office hours are 7:00 a.m.-4:00 p.m.; call-center hours are 7:00 a.m.-6:00 p.m. The portal/payment materials identify cash, check, or money order for in-person payment, but customers should confirm counter and drop-box details before visiting.
- Digital payment methods
- WebPay provides standard quick payment and premium account access, including online bill payment, e-bill registration, recurring payment plans, payment history, and usage analysis. Published payment information identifies credit cards, debit cards, electronic bank transfers, and phone electronic-check/card payment.
- Online convenience fees
- Direct WebPay payment is reported as no-fee in the published payment information; any third-party wallet or mobile-service terms should be confirmed at checkout.
Directory comparison
Payment-information visibility
| Measure | This provider | Alabama | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 58% | 73% |
| Fee or no-fee amount disclosed | No | 10% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Montgomery Water Works and Sanitary Sewer Board (MWWSSB) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (AL0001070) ↗
Search the federal drinking-water database using public water system ID AL0001070.
