Municipal Department
City of Glendale Water Services
Serving Glendale
Population served
234,766 people (EPA SDWIS active CWS PWS AZ0407093)
State system code
FIPS 04
Billing frequency
Monthly; water bills include a monthly base service charge and monthly usage charge, and new customers generally receive a first bill within six weeks.
Provider briefing
How this utility’s billing works
City of Glendale Water Services operates as a municipal department serving Glendale. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered monthly base charge by meter size plus increasing-block residential usage tiers. The 2026 schedule lists inside-city single-family rates effective October 1, 2025 at $3.72 per 1,000 gallons for the first 6,000 gallons, $4.88 for the next 9,000, $6.73 for the next 15,000, and $8.71 above 30,000, in addition to the meter-size monthly charge.. Bills are generated monthly; water bills include a monthly base service charge and monthly usage charge, and new customers generally receive a first bill within six weeks., and a typical residential cost reference is For a 5/8 x 3/4-inch single-family meter using 6,000 gallons, the published schedule supplies a $14.10 monthly charge plus $3.72 per 1,000 gallons, before sewer, trash, taxes, and other services. Exact 5,000-7,000-gallon combined bill depends on the sewer calculation and property services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer includes a base service charge and monthly usage charge based on water consumption. Glendale recalculates residential sewer usage annually from January-February-March water use; the new sewer charge begins with the May bill. Customers may appeal the annual calculation for a leak or winter outdoor watering, generally within 90 days after the May bill; customers without a winter average are assigned the average for comparable property types.
Meter and infrastructure notes
Glendale is replacing older meters with modern water-meter technology to improve usage visibility and conservation. The reviewed pages did not identify a single AMI/AMR transmission interval for all accounts.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Glendale directs customers to report urgent water-service issues through its water-services page and 623-930-3190, but the reviewed extract did not print the separate 24/7 emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Glendale
City of Glendale Water Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.