City of Glendale Water Services
Glendale
Population reference
234,766 people (EPA SDWIS active CWS PWS AZ0407093)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; water bills include a monthly base service charge and monthly usage charge, and new customers generally receive a first bill within six weeks.
- Rate structure
- Metered monthly base charge by meter size plus increasing-block residential usage tiers. The 2026 schedule lists inside-city single-family rates effective October 1, 2025 at $3.72 per 1,000 gallons for the first 6,000 gallons, $4.88 for the next 9,000, $6.73 for the next 15,000, and $8.71 above 30,000, in addition to the meter-size monthly charge.
- Residential cost reference
- For a 5/8 x 3/4-inch single-family meter using 6,000 gallons, the published schedule supplies a $14.10 monthly charge plus $3.72 per 1,000 gallons, before sewer, trash, taxes, and other services. Exact 5,000-7,000-gallon combined bill depends on the sewer calculation and property services.
- Wastewater and sewer calculation
- Sewer includes a base service charge and monthly usage charge based on water consumption. Glendale recalculates residential sewer usage annually from January-February-March water use; the new sewer charge begins with the May bill. Customers may appeal the annual calculation for a leak or winter outdoor watering, generally within 90 days after the May bill; customers without a winter average are assigned the average for comparable property types.
- Meter reading
- Glendale is replacing older meters with modern water-meter technology to improve usage visibility and conservation. The reviewed pages did not identify a single AMI/AMR transmission interval for all accounts.
- New-account deposit
- A deposit is required at setup; the public setup instructions list $200 for residential homeowners and $200 for residential tenants. A tenant deposit remains until voluntary or involuntary closure, then is applied to the balance and any remainder is mailed. After delinquent history or nonpayment disconnection, the Finance Director may require up to five times the general deposit; qualifying owners with no delinquency in the prior 12 months and no more than six months since service may receive a case-by-case waiver.
- Activation or transfer fee
- A $25.77 setup fee is charged on the first bill for new service; start requests require at least one business day. Transfer requirements are published, but no separate transfer fee was exposed.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Arizona
45%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Glendale Water Services public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (AZ0407093) ↗
Search the federal drinking-water database using public water system ID AZ0407093.