Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Tempe Water Utilities Division
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- One day after the due date before a 1% delinquency fee applies; a $15 plus tax fee is assessed 36 days after the due date.
- Late-fee rules
- A 1% delinquency fee applies to all amounts past due one day after the due date. At 36 days past due, a $15 plus tax delinquency fee is added and a Service Suspension Notice is mailed.
- Shut-off timeline
- Service discontinues when payment is 50 days past due. The 36-day $15-plus-tax fee and mailed Service Suspension Notice precede the suspension; arrangements should be made through Customer Services before interruption.
- Warning and notice protocol
- A Service Suspension Notice is mailed at 36 days past due. No separate colored mailer, automated-call, or door-hanger sequence was identified.
- Reconnection costs
- The reviewed Tempe page states that after payment a delinquent account may be reinstated the next business day but does not expose a current standard/after-hours reconnection amount. Unauthorized meter reactivation incurs $100 plus tax tampering fee.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Arizona
29%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Tempe Water Utilities Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (AZ0407100) ↗
Search the federal drinking-water database using public water system ID AZ0407100.