Municipal Department
City of Tucson Water
Serving Tucson and regional Tucson Water service area
Population served
732,906 people (EPA SDWIS active CWS PWS AZ0410112)
State system code
FIPS 04
Billing frequency
Monthly; account statement controls dates.
Provider briefing
How this utility’s billing works
City of Tucson Water operates as a municipal department serving Tucson and regional Tucson Water service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered tiered rates with fixed meter/CAP resource fees. FY27 rates and fees took effect July 6, 2026; standard 5/8-inch CAP Water Resource Fee is $240.. Bills are generated monthly; account statement controls dates., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact cost requires meter size, tiered usage, sewer, garbage, and fixed charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Pima County sets sewer charges using winter-water usage; Tucson's bill links the winter-averaging and appeal information.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages did not identify one universal AMI vendor or interval.
Emergency water support
Report a leak or water emergency
520-791-4133; use Tucson Water emergency routing for main breaks and leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Tucson and regional Tucson Water service area
City of Tucson Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.