Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Yuma Utilities Department - Water and Wastewater
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 15 days after issue; Yuma Code §193-71 says bills unpaid 15 days after issue are delinquent and service may be discontinued.
- Late-fee rules
- Bills unpaid by the next billing cycle receive a $20 delinquency fee. A bill referred for collection receives a 20% collection fee on the outstanding balance, and 1.5% monthly interest is charged from referral to the collection agency.
- Shut-off timeline
- On day 15 after bill issue the account is delinquent and water or sewer service may be discontinued. If unpaid by the next billing cycle, the $20 delinquency fee is added. For reconnection after nonpayment or a returned payment, all billed amounts and delinquent, returned-item and reconnection fees must be paid; an after-hours fee applies after 5:00 p.m. or before 8:00 a.m. weekdays and on weekends or holidays.
- Warning and notice protocol
- The reviewed City code and utility pages establish delinquency and discontinuation authority but do not publish a universal sequence of mailed notices, automated calls, text messages, emails or door hangers before physical shutoff. Customers should monitor myUMA and contact Customer Service at (928) 373-5076 immediately when a bill is past due.
- Reconnection costs
- The City requires all billed balances and applicable delinquent, returned-payment and reconnection fees before restoring service. An additional after-hours fee is charged after 5:00 p.m. or before 8:00 a.m. weekdays and for weekend or holiday requests, but the reviewed current pages do not publish the dollar amounts for either standard or after-hours reconnection.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Arizona
29%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Yuma Utilities Department - Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.