Private Investor-Owned Utility
EPCOR Arizona - San Tan Water District
Serving San Tan Water District: Queen Creek, Florence, and San Tan Valley
Population served
87,435
State system code
FIPS 04
Billing frequency
Monthly. The EPCOR payment page describes the monthly bill and monthly service charge; online payment transactions may take two business days to process.
Provider briefing
How this utility’s billing works
EPCOR Arizona - San Tan Water District operates as a private investor-owned utility serving San Tan Water District: Queen Creek, Florence, and San Tan Valley. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as ACC-approved increasing-block water pricing plus a monthly meter-size basic service charge. For a typical 5/8- or 3/4-inch home, the current basic charge is $15.35; usage is $2.41 per 1,000 gallons for 0-4,000, $3.03 for 4,001-10,000, and $4.22 above 10,000. Wastewater is billed separately by location.. Bills are generated monthly. the epcor payment page describes the monthly bill and monthly service charge; online payment transactions may take two business days to process., and a typical residential cost reference is EPCOR's current San Tan example gives a 6,500-gallon 5/8- or 3/4-inch residential bill of $32.56: $15.35 basic charge plus $17.21 usage. A 7,000-gallon water-only estimate is approximately $34.08 using the published block rates; wastewater, ACC adjustments, and location-specific charges are separate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
San Tan wastewater is billed separately and may differ by location. EPCOR directs customers to the San Tan Wastewater District rates rather than tying sewer to a universal percentage of water intake; the active account and service area determine the wastewater amount.
Meter and infrastructure notes
The reviewed San Tan pages explain that water usage is measured in gallons and billed in monthly ranges but do not identify universal AMI/AMR hardware or interval transmission. My Account provides the customer-facing usage and billing record.
Emergency water support
Report a leak or water emergency
1-800-383-0834, EPCOR's San Tan customer-service number and published water/outage contact. The company states emergency support is available 24/7; use the company's outage reporting route for active leaks or main breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for San Tan Water District: Queen Creek, Florence, and San Tan Valley
EPCOR Arizona - San Tan Water District is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.