Town of Queen Creek Utility Services Department
Queen Creek
Population reference
95,502
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly utility billing; the Town explains that meter billing dates vary by service-area location and publishes monthly water and wastewater rates.
- Rate structure
- Increasing block water pricing. A 3/4-inch meter minimum monthly charge of $21.08 includes the first 1,000 gallons; excess water is $2.04 per 1,000 gallons from 1,001-10,000, $2.73 from 10,001-20,000 and $3.40 above 20,000, before applicable taxes and other charges.
- Residential cost reference
- For a typical 3/4-inch account using 7,000 gallons, published water charges are approximately $21.08 plus six 1,000-gallon increments at $2.04, or $33.32 before taxes. For a single-family R1 sewer customer, the published wastewater formula is $10.25 plus $4.82 per 1,000 gallons of 70% of the winter average; if 7,000 gallons is the applicable winter average, the illustrative sewer charge is $33.89 and the combined water/sewer estimate is about $67.21 before taxes.
- Wastewater and sewer calculation
- Residential R1 wastewater uses a 70% flow factor based on average winter water use during three winter billing cycles, with new customers billed $35.69 until the average is established. The average is recalculated annually in July and capped at 17,000 gallons of water use, producing a maximum monthly residential sewer charge of $67.61. Approved pool-fill or significant winter leak adjustments affect future sewer bills under the Town's annual adjustment process.
- Meter reading
- Queen Creek states that its Utilities Department uses AMI technology to read water meters. The portal provides account history, alerts and usage information; the public pages do not specify a universal hourly transmission interval or exact meter-read calendar.
- New-account deposit
- The current Town rate schedule lists a $125 deposit. It also lists a $25 establishment fee, $35 same-day fee and $35 after-hours fee. The reviewed public pages do not explain a credit-check waiver or a scheduled refund after on-time payments.
- Activation or transfer fee
- $25 establishment fee. Same-day service is listed at $35 and after-hours service/callout at $35; start, stop and transfer requests are available through the MyUtilities portal.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Arizona
45%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Town of Queen Creek Utility Services Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.