Payment research · dataset 2026.08
Payment options for Central Arkansas Water
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- CAW publishes a fee-free checking-account Paymentus automated line at 1-833-245-1947. Its helpful-service page also identifies 1-855-742-0309, option 2, for one-time automated checking-account payments; customers should use the number shown on the current bill because CAW manages multiple billing partners and districts.
- Pay-by-text
- CAW offers emergency and service text notifications and asks customers to confirm SMS enrollment in their online account profile. The reviewed current payment pages do not publish a separate text-to-pay keyword or short code; text alerts are primarily for service status, while Paymentus handles account payment and SMS communication terms.
- Mail-in payment address
- Utility Billing Services, P.O. Box 8100, Little Rock, AR 72203-8100. CAW separately lists P.O. Box 1789, Little Rock, AR 72203-1789 for general correspondence and warns customers not to mail payments to that correspondence address.
- In-person payment
- CAW’s customer-service and billing center is associated with 221 East Capitol Avenue, Little Rock, Arkansas 72203. The current service materials publish customer-service call-center hours of 7:30 a.m.–5:00 p.m. Monday–Thursday and 8:00 a.m.–4:30 p.m. Friday; the reviewed current pages do not expose a complete list of walk-in cashier addresses, kiosk locations, or drop-box hours. Customers should confirm the current in-person payment site before visiting.
- Digital payment methods
- Paymentus supports checking-account/e-check payments and electronic payment methods available through its live portal. CAW specifically advertises fee-free checking-account payments through the automated system; the reviewed current public pages do not enumerate card brands, mobile wallets, or the exact card processor fee, so customers should use the live checkout disclosure.
- Online convenience fees
- Fee-free checking-account payment is explicitly available through CAW’s Paymentus automated system. The reviewed current public pages do not state an exact 2026 online credit/debit flat fee or percentage surcharge; any card or third-party charge should be shown by Paymentus before authorization.
Directory comparison
Payment-information visibility
| Measure | This provider | Arkansas | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | Yes | 3% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Central Arkansas Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.