California-American Water Company – East Pasadena Service Area
California American Water East Pasadena Service Area, within and adjacent to Arcadia and Temple City and adjacent to Pasadena and San Gabriel, Los Angeles County; active CWS CA1910020
Population reference
9,949 residents served by active California community water system CA1910020, according to California Drinking Water Watch. The state registry lists approximately 2,782 residential and 237 commercial connections. Active supply sources include City of Arcadia and City of Pasadena connections plus East Pasadena wells 09 and 11.
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Regular meter reading and monthly or quarterly residential billing are possible under California American Water’s general billing information; the exact East Pasadena cycle is printed on the account bill. The service-area tariff expresses the readiness-to-serve charge per month. Customers should use the current bill’s service period and due date rather than infer a cycle from the account’s meter type.
- Rate structure
- The East Pasadena tariff is a CPUC-regulated general metered service with a uniform base volumetric rate per 100 gallons plus a fixed monthly readiness-to-serve charge by meter size. The current linked EP-1 tariff lists $0.4231 per 100 gallons and an $18.00 monthly charge for a 5/8 x 3/4-inch meter, with larger meter charges up to the listed 4-inch size. The tariff also identifies CPUC reimbursement and other authorized fee/surcharge schedules. The 2025–2026 rate-change notice describes a three-tier design for typical residential billing, so the customer should use the current bill/tariff combination when a tiered tariff has replaced the older uniform EP-1 sheet.
- Residential cost reference
- Using the current East Pasadena EP-1 rate sheet linked by California American Water, a 5/8 x 3/4-inch meter has an $18.00 monthly service charge and water usage at $0.4231 per 100 gallons. At 5,000–7,000 gallons, the water-only monthly estimate is approximately $39.16–$47.62 before CPUC reimbursement, CAP surcharges, taxes, franchise fees, or newer rate-design adjustments. California American Water’s 2025–2026 East Pasadena notice gives a more complete typical-bill benchmark of $91.32 for 9,123 gallons/month under the proposed WRSP scenario, or $90.88 under M-WRAM, including fees, taxes, and surcharges; the customer’s meter size, tariff version, and bill components control the actual amount.
- Meter reading
- California American Water describes routine meter reading as monthly or quarterly depending on the residential account and provides bill fields for previous/current reads, billing units, and total gallons. The company is replacing aging meters with Badger Meter AMI technology that provides detailed usage, possible leak notifications, near-real-time reads, and streamlined reading; customers can opt out to manual reading for a $13 monthly fee plus a $70 initial fee. The East Pasadena page does not state the conversion percentage or exact route schedule, so the local system should be treated as AMI-transitioning with account-specific manual or wireless reads.
- New-account deposit
- California American Water Rule 6 and Rule 7 govern establishment/re-establishment of credit and deposits, but the reviewed East Pasadena pages do not state one universal 2026 startup-deposit dollar amount or a standard credit-check waiver. A deposit can be required according to the applicant’s credit and account circumstances, and a deposit may also be required after delinquency or shutoff. Customers should obtain the exact amount and refund/absorption terms from 1-888-237-1333 before starting service.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- Wastewater and sewer calculation
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- California-American Water Company – East Pasadena Service Area public website ↗
Provider-controlled destination used to confirm current customer instructions.
- dollarenergy.org reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA1910020) ↗
Search the federal drinking-water database using public water system ID CA1910020.