California-American Water Company – East Pasadena Service Area

Provider briefing

How this utility’s billing works

California-American Water Company – East Pasadena Service Area operates as a private investor-owned utility serving California American Water East Pasadena Service Area, within and adjacent to Arcadia and Temple City and adjacent to Pasadena and San Gabriel, Los Angeles County; active CWS CA1910020. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as The East Pasadena tariff is a CPUC-regulated general metered service with a uniform base volumetric rate per 100 gallons plus a fixed monthly readiness-to-serve charge by meter size. The current linked EP-1 tariff lists $0.4231 per 100 gallons and an $18.00 monthly charge for a 5/8 x 3/4-inch meter, with larger meter charges up to the listed 4-inch size. The tariff also identifies CPUC reimbursement and other authorized fee/surcharge schedules. The 2025–2026 rate-change notice describes a three-tier design for typical residential billing, so the customer should use the current bill/tariff combination when a tiered tariff has replaced the older uniform EP-1 sheet.. Bills are generated regular meter reading and monthly or quarterly residential billing are possible under california american water’s general billing information; the exact east pasadena cycle is printed on the account bill. the service-area tariff expresses the readiness-to-serve charge per month. customers should use the current bill’s service period and due date rather than infer a cycle from the account’s meter type., and a typical residential cost reference is Using the current East Pasadena EP-1 rate sheet linked by California American Water, a 5/8 x 3/4-inch meter has an $18.00 monthly service charge and water usage at $0.4231 per 100 gallons. At 5,000–7,000 gallons, the water-only monthly estimate is approximately $39.16–$47.62 before CPUC reimbursement, CAP surcharges, taxes, franchise fees, or newer rate-design adjustments. California American Water’s 2025–2026 East Pasadena notice gives a more complete typical-bill benchmark of $91.32 for 9,123 gallons/month under the proposed WRSP scenario, or $90.88 under M-WRAM, including fees, taxes, and surcharges; the customer’s meter size, tariff version, and bill components control the actual amount.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

A dedicated this detail was not publicly posted. For CWS CA1910020. East Pasadena is a potable-water service area of California American Water, and the service-area tariff does not bill municipal sewer or publish a winter-average wastewater formula. Any sewer charge appearing on a combined property statement is from a separate sewer provider or agency unless the customer confirms another California American Water wastewater account.

Meter and infrastructure notes

California American Water describes routine meter reading as monthly or quarterly depending on the residential account and provides bill fields for previous/current reads, billing units, and total gallons. The company is replacing aging meters with Badger Meter AMI technology that provides detailed usage, possible leak notifications, near-real-time reads, and streamlined reading; customers can opt out to manual reading for a $13 monthly fee plus a $70 initial fee. The East Pasadena page does not state the conversion percentage or exact route schedule, so the local system should be treated as AMI-transitioning with account-specific manual or wireless reads.