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Payment research · dataset 2026.08

Payment options for City of Fountain Valley Water Billing / Water Division

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

Continue to provider-published portal ↗

Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
Tyler Technologies Municipal Online Services (the portal footer identifies Tyler Technologies; the page provides both quick pay and registered-account access).
Phone payment number
The 24-hour automated payment line is 833-743-5199. The current City portal says customers need the updated water account number and the new Customer ID when using the automated system. Billing assistance is available at 714-593-4420.
Mail-in payment address
City of Fountain Valley, P.O. Box 512505, Los Angeles, CA 90051-0505. The City’s billing page identifies this as the processing-center address for mailed water payments; customers should include the current account number and remittance information from the bill.
In-person payment
Payments are accepted at the Utility Billing Department in Fountain Valley City Hall, 10200 Slater Avenue, Fountain Valley, CA 92708. Current City Hall hours are 7:00 a.m. to 6:00 p.m., Monday through Thursday, and closed Friday. A secure water-payment depository box is located at the front entrance for after-hours drop-off. Friday, Saturday, and Sunday water turn-on/off requests are handled at after-hours rates; the Police Department requires exact cash for those special requests. Normal-hours utility billing assistance is 714-593-4420, and after-hours water service requests use 714-593-4485. The online portal explicitly displays Visa, Mastercard, and Discover; the City’s automatic-payment materials also support card or ACH authorization.
Digital payment methods
The Tyler Municipal Online Services page displays Visa, Mastercard, and Discover for online payment. The City also supports automatic payment using a valid credit card or ACH bank debit, and payment can be initiated through the 24-hour telephone system. Apple Pay and Google Pay are not identified in the current City portal materials.
Online convenience fees
The current Fountain Valley Tyler portal states that all web and automatic payments are assessed no convenience fee. The 2026 portal does not publish a separate card percentage, flat online surcharge, or e-check surcharge; therefore the documented online and automatic convenience fee is $0.

Directory comparison

Payment-information visibility

MeasureThis providerCaliforniaNational index
Usable payment URL identifiedYes81%73%
Fee or no-fee amount disclosedYes24%15%
Payment fields documented7 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

88%

Details not confirmed in the reviewed public material

  • Pay-by-text

“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.

Primary verification routes

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