City of Fullerton Public Works Water Division and Utility Services Division
City of Fullerton
Population reference
139,461 residents served by active CWS CA3010010, with 28,634 residential meter connections listed by California Drinking Water Watch. The City’s current 2026 water-quality information reports approximately 140,541 residents and 5,549 businesses receiving Fullerton water service.
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Residential accounts are generally billed bi-monthly, with six bills per year; Fullerton also has monthly billing cycles for some accounts. The City’s recent billing-system transition temporarily altered the number and spacing of bills in 2024-2025, so the individual account statement controls.
- Rate structure
- Fixed monthly meter charge plus an increasing three-tier residential usage charge. For bi-monthly customers, the monthly tier allocations are doubled for the billing period; non-residential customers use a uniform rate rather than residential tiers. The City’s current rate-study materials explain that fixed charges support system operations and capital reinvestment while usage charges reflect groundwater, imported water, and pumping costs.
- Wastewater and sewer calculation
- Fullerton’s Sewer Service Fee is based on each resident’s or business’s actual water usage and is placed in the Sewer Enterprise Fund for sewer operations, regulatory compliance, capital improvements, and replacement. The standard residential sewer fee uses 40% of measured water use; a qualifying property of at least one-half acre may apply for a large-lot rate using 20% of water use. The residential life-line rate is currently unavailable until further notice.
- Meter reading
- Fullerton bills from previous and current meter-read dates, with residential accounts commonly billed bi-monthly and some accounts monthly. The City provides meter-accuracy testing, water-use history, and online account access, but the current public materials do not identify an AMI/AMR vendor, interval-transmission capability, or a complete route-by-route reading calendar. The public documentation therefore supports metered service and account-level consumption history, not a confirmed smart-meter deployment.
- Activation or transfer fee
- The current Public Works Water Utility schedule lists a $24 service-establishment charge, a $67 future-date service turn-on, a $96 same-day turn-on, and a $432 outside-regular-hours turn-on. A move-in/out date change is $18, or $53 when the meter is locked. New service requests can be submitted through the City’s self-service system or the water-turn-on process, subject to the City’s operating hours and required account information.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Fullerton Public Works Water Division and Utility Services Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3010010) ↗
Search the federal drinking-water database using public water system ID CA3010010.