City of Garden Grove Water Services Division
City of Garden Grove
Population reference
174,226 residents served by active CWS CA3010062, with 32,054 residential meter connections listed by California Drinking Water Watch; the registry identifies CITY OF GARDEN GROVE as an active community water system in Orange County.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Every two months (bi-monthly), unless the City Council establishes another frequency.
- Rate structure
- Increasing block tiers with three billed components: a bi-monthly minimum service charge based on meter size, a meter-size capital-improvement charge, and a commodity delivery charge based on usage. For 2026, a 5/8 x 3/4-inch meter has a $40.47 bi-monthly minimum charge and an $8.43 bi-monthly capital-improvement charge; Tier 1 commodity usage is $4.09 per HCF through 33 HCF and Tier 2 is $6.10 per HCF above that threshold. Annual pass-through adjustments may be made for wholesale-water and replenishment-assessment costs.
- Residential cost reference
- Approximately $69.44 per month for water-only service under the City’s published 2026 example of a 5/8 x 3/4-inch meter using 22 HCF per bi-monthly bill: $40.47 minimum + $8.43 capital charge + 22 × $4.09 Tier 1 commodity = $138.88 every two months, before any separate sewer-maintenance, other utility, conservation, or account charges. The City’s 2026 notice uses 22 HCF as its average-residential example and reports the water-bill impact on a bi-monthly basis.
- Wastewater and sewer calculation
- Garden Grove’s sewer maintenance fee is shown as a separate line and is placed in a separate fund for repair and upkeep of sewer lines. The Garden Grove Sanitary District is responsible for sewer utilities, while the City Water Services Division maintains the sewer system and the Orange County Sanitation District performs wastewater treatment. The current public pages reviewed do not publish a residential winter-average formula or a water-consumption percentage for the sewer fee, so the exact 2026 sewer amount must be confirmed from the bill or with Water Billing.
- Meter reading
- The City uses metered service and describes routine staff meter-reading and field checks. Its public FAQ and recent administrative appeal materials refer to a digital meter and a low-flow indicator that staff can observe during a high-bill investigation. The current public materials do not identify the AMI/AMR vendor, hourly transmission interval, or a complete neighborhood reading calendar; bills are issued bi-monthly.
- New-account deposit
- A first-time water customer is charged a deposit on the initial bill. The published amount depends on meter size: $70 for 5/8 x 3/4 inch, $85 for 1 inch, $100 for 1 1/2 inch, $135 for 2 inch, $205 for 3 inch, $280 for 4 inch, and $620 for 6 inch. The deposit is credited back after two years with no delinquency record, or refunded on the final bill if the account closes earlier.
- Activation or transfer fee
- The City does not publish a separate 2026 activation or account-transfer fee on its current start/stop page. To start service, call (714) 741-5078 during business hours, provide name, service address, telephone number, driver’s-license number, and Social Security number, and be prepared to provide proof of ownership or occupancy. Start dates cannot be backdated, and starts are not scheduled on weekends, holidays, or closed Fridays; the first-bill deposit is the published new-customer charge.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Garden Grove Water Services Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3010062) ↗
Search the federal drinking-water database using public water system ID CA3010062.