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Payment research · dataset 2026.08

Payment options for City of Lodi Finance Department / Public Works Water Utility

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

Continue to provider-published portal ↗

Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
InvoiceCloud (the City’s official online-payment FAQ links its online payment service to InvoiceCloud; the current Lodi Connect guest-pay page provides Pay Now, account registration, AutoPay, Pay by Phone, and Pay by Text options)
Phone payment number
(844) 778-1882 toll-free IVR; the City says customers can follow the prompts to pay by e-check or credit card.
Pay-by-text
Pay by Text is available through the City’s online payment service. The City instructs customers to register the utility account online, select the Pay by Text option, and follow the setup instructions delivered by the payment service. No separate keyword, short code, enrollment phone number, or text-message command is published on the accessible City pages; customers should use the registered account workflow rather than inventing a keyword.
Mail-in payment address
City of Lodi utility payments, P.O. Box 3006, Lodi, CA 95241-1910.
In-person payment
The Finance Department is at 310 West Elm Street, Lodi, CA. Published business hours are Monday–Thursday 8:00 a.m.–5:00 p.m. and every other Friday 8:30 a.m.–4:30 p.m. Customers may use cashier windows and a payment kiosk; the City’s FAQ lists cash, checks, and credit/debit cards at the kiosk/cashier operation. The City also lists authorized payment locations at Walmart, 1600 Westgate Drive; Discoteca El Gallo, 8 N Cherokee Lane; and Check Into Cash, 720 S Cherokee Lane. A payment drop box and a 24-hour cash payment kiosk are also listed. Mail/check alternatives should be used when a payment location’s current hours or acceptance rules are not confirmed.
Digital payment methods
The Lodi Connect payment page displays American Express, Visa, MasterCard, Discover, PayPal, Venmo, Apple Pay, and Google Pay. The City’s FAQ also confirms bank-account/e-check payments, recurring or automatic payments, and credit-card payments through the online account; the IVR supports e-check or credit card.
Online convenience fees
As of July 31, 2026, the City historically absorbs the online, phone, and kiosk convenience fees, but its approved 2026 notice says customers will pay them beginning October 1, 2026: residential credit/debit cards 2.49% per transaction, commercial credit/debit cards 2.99%, and ACH/electronic check $0.10 per transaction. In-person credit/debit payments will be 3.50%; in-person cash and checks have no fee. AutoPay customers are instructed to review updated terms beginning August 1 and may be removed after September 28 if they do not accept the terms.

Directory comparison

Payment-information visibility

MeasureThis providerCaliforniaNational index
Usable payment URL identifiedYes81%73%
Fee or no-fee amount disclosedYes24%15%
Payment fields documented8 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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