Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Lodi Finance Department / Public Works Water Utility
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 26 calendar days from the bill issue date; late charges begin on day 27.
- Late-fee rules
- The City’s published 2026 shutoff page assesses a $10 late fee on unpaid amounts on day 27 from the bill issue date. On day 36 it sends a 10-day shutoff notice and assesses an additional $15 late fee. Reestablishment after shutoff requires all amounts owing, collection fees, damage costs, a deposit, and all applicable fees under City Council Resolution 2026-022.
- Shut-off timeline
- Day 0 is the bill issue date. The customer has through day 26 to pay without the listed late charges. Day 27: $10 late fee. Day 36: 10-day shutoff notice and $15 late fee. Day 44: 48-hour shutoff notice. Day 46: utilities are shut off. The City permits payment terms up to two times in a 12-month period, with a maximum term of three months, subject to Finance approval.
- Warning and notice protocol
- The City publishes a staged written-notice protocol: a 10-day shutoff notice is sent on day 36 after the bill issue date, followed by a 48-hour shutoff notice on day 44, before physical shutoff on day 46. The accessible official page does not state whether notices are also delivered by automated phone call, text, email, door hanger, or personal contact. Customers who receive a delinquent notice are directed to contact the Revenue/Finance Department at (209) 333-6717 to arrange payment terms.
- Reconnection costs
- The City does not expose a single fixed standard-hours versus after-hours reconnection price on the accessible 2026 shutoff page. To restore service after nonpayment, the customer must pay all amounts owing, collection fees, damage costs, a deposit, and applicable fees under Resolution 2026-022. No separate after-hours premium is published; confirmation should be obtained from Revenue at (209) 333-6717 before payment.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
California
56%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Lodi Finance Department / Public Works Water Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3910004) ↗
Search the federal drinking-water database using public water system ID CA3910004.
