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Delinquency research · dataset 2026.08

Shut-off and delinquency information for City of Manteca Finance Department – Utility Services / Municipal Water and Sewer

Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.

Provider-specific findings

Delinquency research for this provider

The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.

Grace period
The bill is due on the 15th with a grace period through the last working day of that month; depending on the calendar, this is usually roughly 13–16 days after the due date. Payments after the delinquent date are penalized.
Late-fee rules
The City states that late water and sewer charges are penalized at 2% and solid-waste charges at 10%. A $15 returned-payment fee applies; after two returned payments, the City may require cash for future transactions. If an account is processed for disconnection, the customer must pay all balances plus a $25 reconnection fee and a $100 deposit if no deposit is already held.
Shut-off timeline
Manteca’s monthly statement becomes delinquent after the 15th-of-month due date and the last-working-day grace period. Delinquent accounts may be disconnected; the City reports 300 residential water disconnections for nonpayment during calendar year 2025. The accessible public start-service page does not state one fixed number of delinquent days or the exact physical shutoff date, but it identifies the required balance, $25 reconnection fee, and possible $100 deposit for restoration.
Warning and notice protocol
Manteca provides a Senate Bill 998 residential water-discontinuation page and payment-plan options, but the current accessible payment/start-service HTML does not expose the full notice sequence, number of warning days, tenant notices, phone/text/email contacts, or door-hanger procedure. Customers should contact Finance at (209) 456-8730 before the statement’s delinquent date to request the current notice and payment-plan terms.
Reconnection costs
The standard reconnection fee is $25, plus all balances owing and a $100 deposit if no deposit exists. Other listed charges include a $19 lock fee, $17 cut-lock fee, $52 meter-pull fee, and $15 NSF fee. No separate after-hours reconnection price is published; only City personnel may reconnect the meter.

Documentation context

5 of 5 fields found

This is a record-completeness measure, not a customer-protection grade.

California

56%

records with any shut-off detail

National

34%

records with any shut-off detail

See the nationwide customer-protection analysis →

Research record

Broad public detail found

5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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