Municipal Department
City of Milpitas Public Works Water and Sewer Services
Serving Milpitas, Santa Clara County, California
Population served
81,773 people
State system code
FIPS 06
Billing frequency
Bi-monthly for residential water and sewer accounts. Active accounts have fixed water-meter and sewer charges even without consumption; commercial customers are billed monthly for sewer service.
Provider briefing
How this utility’s billing works
City of Milpitas Public Works Water and Sewer Services operates as a municipal department serving Milpitas, Santa Clara County, California. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed bimonthly meter-size charge plus volumetric potable-water and capital-surcharge charges. Effective July 1, 2026, a 5/8-inch meter has a $43.35 bimonthly fixed charge; residential volumetric water is $8.67 per 100 cubic feet plus a $1.33 per HCF capital surcharge. One HCF is 748 gallons.. Bills are generated bi-monthly for residential water and sewer accounts. active accounts have fixed water-meter and sewer charges even without consumption; commercial customers are billed monthly for sewer service., and a typical residential cost reference is At 5,000-7,000 gallons per month, a typical 5/8-inch residential account uses about 13.37-18.72 HCF per bimonthly period. Water-only cost is approximately $43.35 fixed plus $10.00 per HCF, or about $177-$230 per two-month bill and $89-$115 per month, before the flat residential sewer charge, taxes, or other services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is a flat bimonthly charge effective July 1, 2026: $144.49 per single-family dwelling unit, $110.20 per multifamily dwelling unit, or $105.91 per mobile-home dwelling unit. Commercial accounts have a $32.92 bimonthly administrative flat rate plus category-specific volumetric charges; the city does not use a residential winter-average formula in the published 2026 schedule.
Meter and infrastructure notes
Milpitas is replacing old meters with smart meters. The city says smart meters provide near-real-time usage visibility, leak alerts, and consumption tracking through the WaterSmart portal; the reviewed sources do not state a universal transmission interval or completion date for every account.
Emergency water support
Report a leak or water emergency
408-586-2400 for urgent after-hours Public Works dispatch information; regular water billing and account service is 408-586-3100. The reviewed city page does not label a separate water-only 24/7 hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Milpitas, Santa Clara County, California
City of Milpitas Public Works Water and Sewer Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.