City of Mountain View Utility Billing / Public Services Division
Mountain View, Santa Clara County, California
Population reference
81,501 people
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Every other month for the previous two months of water, wastewater, and trash services; the city bills bimonthly even though the published rates are monthly rates.
- Rate structure
- Increasing block tiers by billing units, with one CCF equal to 748 gallons, plus a monthly meter charge. The latest city rate notice states FY2026-27 rates effective July 1, 2026; the FY2025-26-to-FY2026-27 sample for a typical single-family home using 7 CCF is $87.54 monthly for water. The detailed webpage tiers are $8.05 per CCF for the first 3 CCF, $9.29 for more than 3 through 13 CCF, and $14.49 above 13 CCF, with a $21.25 monthly 5/8-inch meter charge on the prior published schedule.
- Residential cost reference
- The city's FY2026-27 notice gives a typical single-family monthly water charge of $87.54 at 7 CCF, with sewer $61.50 and trash $53.30, for a total monthly utility sample of $202.34. A 5,000-7,000-gallon assumption is approximately 6.68-9.36 CCF per month, so the 7-CCF sample is a reasonable published benchmark rather than an individualized quote.
- Wastewater and sewer calculation
- Residential wastewater is a flat monthly rate per dwelling unit, not a winter-average percentage of intake. The FY2026-27 notice gives $61.50 per month effective July 1, 2026; the prior published schedule listed $57.75. Commercial sewer uses class-specific volumetric charges and minimums.
- Meter reading
- Mountain View provides water-usage history online and has a WaterInsight leak/usage program, but the reviewed billing pages do not specify the meter technology, AMI/AMR deployment, or fixed transmission cadence.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Mountain View Utility Billing / Public Services Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.