CITY OF ORANGE
ORANGE
Population reference
120770 people (EPA SDWIS 2026Q2 active CWS estimate for CA3010027)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly; six utility bills are mailed per year.
- Rate structure
- Tiered consumption pricing by 100 cubic feet (one billing unit equals 748 gallons), plus a fixed meter-size service-capacity charge. Effective January 1, 2026, a standard 5/8- or 3/4-inch meter has a $38.98 bi-monthly capacity charge; single-family tiers are 0-23 hcf at $3.85/hcf, 24-42 at $3.99/hcf, and 43+ at $4.18/hcf, with possible elevation and pass-through charges.
- Residential cost reference
- The City’s published rate-study material reports an average customer bill of approximately $162.71 bi-monthly, or about $81.36/month, but this is a whole-utility average rather than a 5,000-7,000-gallon single-family calculation. A precise usage estimate also depends on sanitation, elevation, and pass-through charges.
- Wastewater and sewer calculation
- Residential sanitation service combines fixed sewer-maintenance and sewer-infrastructure fees, with an additional fixed City-wide street-tree charge based on class. Commercial sanitation uses a volumetric component. The reviewed 2026 rate sheet does not expose a single residential sewer percentage tied directly to clean-water intake.
- Meter reading
- Regular meter reading resumed March 18, 2026. During the disruption, estimates used the same billing period from the prior two years, or available account history for newer accounts; actual readings are obtained on the next scheduled cycle and automatically reconciled. The reviewed page did not identify AMI/AMR hardware or transmission intervals.
- Activation or transfer fee
- An establishment fee is charged to all new accounts and appears on the first bill; the current dollar amount was not stated on the reviewed page.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- CITY OF ORANGE public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA3010027) ↗
Search the federal drinking-water database using public water system ID CA3010027.