City of Redwood City Water Utility / Public Works Services
Redwood City and portions of San Carlos, Woodside, and unincorporated San Mateo County
Population reference
92,819 people (EPA queue estimate for City of Redwood City public water system; the City reports more than 24,000 water customers across its service area)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Residential customers are billed bimonthly, every other month; commercial customers are billed monthly. Bills are due upon receipt and considered delinquent after 30 days.
- Rate structure
- Uniform volumetric water-use charge by CCF (one water unit equals 748 gallons) plus a meter/service charge. The current 2026 schedule lists a single-family bimonthly service charge of $92.38 ($46.19 monthly equivalent) and $9.18 per CCF for all water use; multifamily and commercial service charges vary by meter size. Current water rates were approved effective January 1, 2026, with additional approved increases in 2027 and 2028.
- Residential cost reference
- For a single-family account using 7,000 gallons monthly (about 9.36 CCF), the current 2026 water estimate is about $89.15 per month: $46.19 monthly service charge plus roughly $85.91 usage. Adding the current single-family sewer fixed charge of $104.58 monthly gives an approximate water-and-sewer total of $193.73 before solid waste, taxes, or county-billed sewer exceptions. Some residents receive sewer service from San Mateo County and may see it on the property-tax bill instead.
- Wastewater and sewer calculation
- Redwood City lists a single-family residential sewer fixed-account charge of $104.58 per month and a multifamily fixed charge of $81.65 per dwelling unit per month. Commercial accounts have a $17.48 monthly account charge plus flow-based class rates from $8.77 to $29.54 per HCF. Certain residents are serviced by San Mateo County and pay sewer on the county tax roll rather than the City utility bill; therefore the correct sewer relationship depends on parcel/provider classification rather than a universal percentage of water use.
- Meter reading
- Redwood City has been replacing its metering infrastructure with Advanced Metering Infrastructure since 2008. AMI meters transmit readings to strategically placed collectors, and the City offers Dropcountr/myWater access to daily and hourly trends, burst/continuous-flow leak alerts, and water-budget information. The City also maintains manual meters, which customers can inspect directly; residential billing remains on a bimonthly cycle.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Redwood City Water Utility / Public Works Services public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.