Payment research · dataset 2026.08
Payment options for City of Simi Valley / Ventura County Waterworks District No. 8
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- OnlineBiller; the City's official legacy payment notice identifies the secure OnlineBiller Simi Valley site
- Phone payment number
- 805-583-6300, automated phone line available 24 hours a day for WWD No. 8 bill payments; customer service is 805-583-6736
- Mail-in payment address
- City of Simi Valley Utility Billing, 2929 Tapo Canyon Road, Simi Valley, CA 93063; the reviewed current payment page also directs customers to the payment address shown on their bill. Checks or money orders are fee-free under the published payment table.
- In-person payment
- City Hall Customer Services counter, 2929 Tapo Canyon Road, Simi Valley, CA 93063, Monday-Friday 8:00 a.m.-5:00 p.m.; the City also lists a drop box for mailed/check payments. Cash, check and money order are fee-free at the published payment channels. The page does not list other public counters.
- Digital payment methods
- The current City payment table lists credit/debit card payments through the web portal, e-check through the portal or IVR, and fee-free automatic bank draft. The official legacy portal notice identifies Visa, MasterCard and checking account payments; Apple Pay and Google Pay are not identified.
- Online convenience fees
- E-check is $1.25 per transaction online and $1.25 plus $0.50 by phone under the current payment table. Automatic bank draft is fee-free. The current page does not state a separate card percentage/flat fee in the accessible text.
Directory comparison
Payment-information visibility
| Measure | This provider | California | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | Yes | 24% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Simi Valley / Ventura County Waterworks District No. 8 public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.