City of Sunnyvale Department of Finance and Environmental Services - Water Utility

Provider briefing

How this utility’s billing works

City of Sunnyvale Department of Finance and Environmental Services - Water Utility operates as a municipal department serving Sunnyvale, California. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block/tiered volumetric rates measured in CCF, where 1 CCF equals 748 gallons. For single-family/mobile-home customers, the FY2025/26 schedule lists monthly Tier 1 at 0-5 CCF and Tier 2 at 6+ CCF, or bi-monthly Tier 1 at 0-10 CCF and Tier 2 at 11+ CCF. Approved leak-adjustment usage is separately priced at $5.11 per CCF and limited to one adjustment for one billing cycle per year.. Bills are generated residential customers may be billed monthly or bi-monthly depending on the account schedule. the fy2025/26 master fee schedule publishes separate single-family residential thresholds for monthly 0-5 ccf and 6+ ccf, and bi-monthly 0-10 ccf and 11+ ccf accounts., and a typical residential cost reference is The FY2025/26 schedule lists residential water volume rates of $5.61 per CCF for the first block and $6.54 per CCF above the threshold, before fixed charges, wastewater, and other utility components. A 5,000-7,000 gallon monthly household uses about 6.7-9.4 CCF, so the volumetric water portion is approximately $38-$60 before fixed charges and sewer; the exact combined bill depends on the account’s monthly/bi-monthly schedule and current FY2026/27 adopted rates.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Sunnyvale publishes water and wastewater as separate municipal utility charges. The reviewed master fee schedule identifies wastewater rates but does not expose a winter-average calculation in the accessible extract; the account bill and current rate resolution control the wastewater component.

Meter and infrastructure notes

A dedicated this detail was not publicly posted. The reviewed Sunnyvale rate schedule uses CCF consumption but does not establish whether the customer meters are AMI or AMR, their transmission interval, or the citywide read schedule.