Payment channels

Pay City of Turlock Water, Sewer & Garbage Service

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services; the City announced a new Tyler payment portal and required customers to register new accounts.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

209-668-5570

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed Turlock bills-and-payments pages publish online account registration, paperless billing, AutoPay, and phone payment but no text-to-pay keyword or SMS enrollment.

Mail-in address

City of Turlock, P.O. Box 1230, Suisun City, CA 94585-1230. Checks should be payable to City of Turlock and include the City utility account number.

Counters, drop boxes, and office hours

Accounts Receivable is at 156 S. Broadway, Suite 114, Turlock, CA 95380-5454, Monday through Friday 8:00 a.m. to 5:00 p.m. Municipal water/sewer service questions are handled at 156 S. Broadway, Suite 270, 8:00 a.m. to 5:00 p.m. The City also accepts utility payments online or by phone 24/7; the reviewed page does not enumerate counter payment instruments beyond mail/online/phone methods.

Accepted digital instruments

What you can use online

The Tyler portal accepts online credit-card or checking-account payments; the City also provides 24/7 telephone payment. Paperless billing and automatic payment are available through the City web account. The reviewed pages do not enumerate card brands or mobile wallets.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed Turlock public payment pages do not expose the current 2026 Tyler card, ACH/e-check, or phone convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Turlock Water, Sewer & Garbage Service and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →