Municipal Department
City of Vallejo Water Department
Serving Vallejo
Population served
121,420
State system code
FIPS 06
Billing frequency
Residential bills for prior-month use are mailed every two months; commercial accounts are billed monthly. Bills are due upon receipt.
Provider briefing
How this utility’s billing works
City of Vallejo Water Department operates as a municipal department serving Vallejo. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as The current official page links to the City's water-rate code but does not expose the full 2026 rate table in accessible text. Vallejo's public comparison material describes an average single-family 3/4-inch meter at 5,984 gallons, while current billing remains meter-based. The record therefore identifies a metered municipal schedule without inventing unpublished 2026 tier values.. Bills are generated residential bills for prior-month use are mailed every two months; commercial accounts are billed monthly. bills are due upon receipt., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a verified 2026 amount because the accessible current page links to the rate code without exposing the complete rate table. Vallejo's official comparison presentation used a 3/4-inch meter and approximately 5,984 gallons as its average single-family benchmark, but that older comparison is not treated as a finalized 2026 tariff.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
For residential property and most businesses, Vallejo wastewater and stormwater charges are collected through property-tax billing rather than the City's direct water bill, according to the Vallejo wastewater authority page. The reviewed water-billing page does not publish a winter-average or water-intake percentage formula.
Meter and infrastructure notes
Vallejo is updating all water meters; the City states that most of its approximately 38,000 meters are beyond their useful life and that replacement meters will use advanced metering infrastructure (AMI). The public page states that a closing meter read is taken within one business day of the requested closing date or request, whichever is later; it does not publish a universal routine-read calendar.
Emergency water support
Report a leak or water emergency
(707) 648-5235 for water leaks and main breaks; the Water Department publishes that number for leak reporting. General customer service is (707) 648-4345.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Vallejo
City of Vallejo Water Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.