Payment channels

Pay Golden State Water Company - Culver City System

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as KUBRA (MyGSWater / EZ-PAY). Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-844-706-7690

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Golden State Water's MyGSWater account service supports electronic account management, but the reviewed Culver City materials do not publish a distinct 2026 text-to-pay keyword, short code, or enrollment sequence. Customers should sign in at the MyGSWater portal or call 1-800-999-4033 to confirm whether text alerts or text-to-pay are enabled for the account; do not send payment information to an unverified text message.

Mail-in address

Golden State Water Company, P.O. Box 51133, Los Angeles, CA 90051-1133. Customers should include the payment stub or account number and should not mail cash.

Counters, drop boxes, and office hours

The Culver City system is administered through Golden State Water's regional office at 12035 Burke Street, Suite 1, Santa Fe Springs, CA 90670, telephone 562-907-9200. The reviewed Culver City materials do not establish that this office is a walk-in cashier or publish a local counter schedule. Customers should confirm current in-person availability and accepted payment types before traveling. KUBRA EZ-PAY participating retail locations may accept cash payments, and company drop-box or authorized-agent availability must be confirmed through Golden State Water; do not place cash in an unverified drop box.

Accepted digital instruments

What you can use online

MyGSWater supports electronic payment by major credit or debit card and electronic check/ACH where offered for the account. Golden State Water also offers recurring electronic payment through its account service. The reviewed Culver City materials do not confirm Apple Pay, Google Pay, or other digital-wallet acceptance, so those methods should not be assumed.

2026 transaction pricing

Convenience fees

The applicable CPUC Rule 9/KUBRA schedule charges a $1.45 fee for an online or telephone card transaction up to $800; the exact current fee presentation should be confirmed in the payment checkout. Golden State Water's electronic-funds-transfer AutoPay option has no utility enrollment fee in the reviewed company materials, while third-party retail cash channels can have separate fees.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Golden State Water Company - Culver City System and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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