Payment research · dataset 2026.08
Payment options for Golden State Water Company – San Dimas Customer Service Area
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- MyGSWater customer account portal for recurring/self-service account management; one-time guest payments are offered through KUBRA EZ-PAY at the authorized Golden State Water payment link.
- Phone payment number
- 1-844-706-7690, Golden State Water’s 24/7 automated payment service. Customers should have the Golden State Water account number and telephone number available. The company’s general 24/7 customer-service number is 1-800-999-4033, with local San Dimas-area number 909-394-2272.
- Pay-by-text
- Golden State Water uses MyGSWater account alerts and publishes reminders by mail, email, text, and out-dial calls for past-due or scheduled-disconnection notices. The reviewed payment pages do not publish a separate text-to-pay keyword, short code, or SMS authorization that independently processes a payment. Customers should register contact information in MyGSWater and use the authorized portal or KUBRA EZ-PAY link rather than responding to an unsolicited text.
- Mail-in payment address
- Golden State Water Company, PO Box 51133, Los Angeles, CA 90051-1133. Checks should be payable to Golden State Water Company and mailed several days before the due date. The company’s customer-service/corporate address is 630 E. Foothill Blvd., San Dimas, CA 91773, but the payment page directs mailed bill payments to the Los Angeles lockbox.
- In-person payment
- Golden State Water does not present a staffed San Dimas walk-in cashier on its current payment page. In-person cash payment is available through participating KUBRA EZ-PAY retail agents: use the authorized KUBRA locator, select cash payment, generate an EZ-Payslip, and bring it with the cash to the participating retailer. A small retailer service fee applies and payments after 5:00 p.m. post the next business day. General Golden State customer service is available 24 hours a day, 7 days a week by phone; the reviewed materials do not publish a separate San Dimas counter address or counter hours.
- Digital payment methods
- MyGSWater supports online account management and scheduled electronic payments. KUBRA EZ-PAY supports checking account/electronic check, debit or credit card, and cash at participating retailers; the company’s tariff identifies ATM, Visa, Mastercard, Discover, or electronic check for the telephone payment channel. Golden State also offers no-utility-charge automatic electronic funds transfer from a checking or savings account. Apple Pay and Google Pay are not identified in the reviewed 2026 tariff/payment materials.
- Online convenience fees
- The CPUC tariff’s Rule 9 identifies a non-refundable $1.45 convenience fee for credit/debit-card transactions up to $800, charged by the payment vendor rather than Golden State Water; one transaction is permitted per assessed fee and each account requires a separate transaction. The current payment page also says a small service fee applies to cash payments through KUBRA EZ-PAY. AutoPay by utility electronic funds transfer has no utility charge, although a customer’s financial institution may charge its own fee and rejected payments can incur additional charges.
Directory comparison
Payment-information visibility
| Measure | This provider | California | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | Yes | 24% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Golden State Water Company – San Dimas Customer Service Area public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (CA1910142) ↗
Search the federal drinking-water database using public water system ID CA1910142.