Alternative channels
Mail, text, and in-person payment instructions
Pay by text
Liberty's KUBRA EZ-PAY service can send payment receipts and optional payment-due or other account alerts by SMS. Start at the official KUBRA account-lookup/payment page, enter the account number without the dash, add and verify an optional mobile number, and select the available receipt or due-alert toggles. Message frequency depends on account activity; message/data rates may apply, reply HELP for help and STOP to opt out. Liberty does not publish a separate universal keyword.
Mail-in address
Liberty Utilities, PO Box 60144, City of Industry, CA 91716-0144. Include the remittance stub and account number; free mail payment is by check or money order. Allow processing time, especially after a past-due notice.
Counters, drop boxes, and office hours
The Compton customer-care walk-in center is at 9750 Washburn Road, Downey, CA 90241, with Monday-Friday walk-in and phone hours of 8:00 a.m. to 5:00 p.m. Liberty identifies this as the Compton primary walk-in center. Authorized payment agents may be located through Liberty's location search; Walmart is not an authorized Liberty payment location, and any Walmart public payment can take at least three days to post and may carry its own fee. Confirm holiday hours, accepted instruments, and posting time before visiting an agent.