Delinquency research · dataset 2026.08
Shut-off and delinquency information for Liberty Utilities (Park Water) Corp. - Compton System
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Liberty bills are considered past due and delinquent if unpaid within 19 days from the mailing date. This is the ordinary delinquency deadline; the residential shutoff policy allows a total of 79 days from the mailing date before discontinuance when required notices and protections are followed.
- Late-fee rules
- The reviewed Compton public pages do not publish a universal percentage late fee or daily interest rate for ordinary residential delinquency. The customer remains responsible for the unpaid bill and may owe authorized reconnection, security-deposit, returned-payment, local, CPUC, or third-party processing charges. The account statement and tariff control any assessed line item.
- Shut-off timeline
- Liberty considers the bill delinquent after 19 days from mailing but allows every residential customer a total of 79 days from mailing to pay before discontinuance. Liberty must mail written impending-shutoff notice at least seven business days before discontinuance; if mailing and service addresses differ, it mails a separate occupant notice, and if mail is undeliverable it attempts telephone contact and then a door tag. An alternative arrangement may defer payment or spread the balance over a period not exceeding 12 months; failure to comply triggers at least five business days' notice.
- Warning and notice protocol
- The process includes written notice to the account mailing address, a separate notice to the service address addressed to Occupant when different, telephone notice when written notice is undeliverable, and a good-faith door-tag attempt when the customer cannot be reached. Where an owner or manager is the customer of record, Liberty makes a good-faith effort to notify residential occupants at least 15 days before discontinuance and explains their right to become customers for subsequent charges. Medical, financial-hardship, disputed-bill, and alternative-payment protections apply when eligibility conditions are met.
- Reconnection costs
- Liberty may charge a $50 reconnection fee during regular working hours or $150 after working hours under Rule 11. The customer must also pay the remaining balance and a requested security deposit; fees must be paid in full before restoration. To restore service the same day, payment and office notification must occur by 4:00 p.m.; payments after that time are restored the next business day.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
California
56%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Liberty Utilities (Park Water) Corp. - Compton System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA1910021) ↗
Search the federal drinking-water database using public water system ID CA1910021.