Delinquency research · dataset 2026.08
Shut-off and delinquency information for Marin Municipal Water District (Marin Water)
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 30 days is the published normal payment period on the district billing-policy materials; service cannot be discontinued for nonpayment until charges have been delinquent at least 60 calendar days.
- Late-fee rules
- The reviewed termination policy emphasizes delinquency notices and payment arrangements rather than a universal percentage late fee. Customers may request alternative, deferred, reduced, or written amortization arrangements; an amortization plan may extend up to 12 months from the original due date and requires the first amortized payment when made.
- Shut-off timeline
- The district does not discontinue for nonpayment until the balance has been delinquent at least 60 calendar days. Marin Water makes a reasonable good-faith effort to contact the customer by automated call and written notice; a final notice must be delivered to the service address at least five business days before discontinuation. A customer may appeal before the termination date.
- Warning and notice protocol
- Courtesy collection can include an automated phone call to the billing telephone number and a written notice mailed to the account address. The final termination notice is delivered to the service address no less than five business days before shutoff. Customers may designate a third-party contact and may request a payment arrangement to avoid termination.
- Reconnection costs
- To resume service after nonpayment, the customer must pay both a turn-off fee and a turn-on fee: $50 during normal business hours and $100 outside normal business hours. The district attempts restoration as soon as practicable and at minimum by the end of the next business day after receiving all past-due amounts and fees; non-personal payments may take three to five business days to process.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
California
56%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Marin Municipal Water District (Marin Water) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA2110002) ↗
Search the federal drinking-water database using public water system ID CA2110002.