Public Water Authority
Sacramento Suburban Water District
Serving Sacramento suburban service areas, including Arden-Arcade, Carmichael, and portions of Citrus Heights and Sacramento County
Population served
194,444 people (EPA SDWIS active CWS PWS CA3410001)
State system code
FIPS 06
Billing frequency
A dedicated this detail was not publicly posted. SSWD's regulations state bills are due upon receipt and refer to a next regular billing, but the reviewed public pages did not state one universal monthly or bimonthly statement frequency.
Provider briefing
How this utility’s billing works
Sacramento Suburban Water District operates as a public water authority serving Sacramento suburban service areas, including Arden-Arcade, Carmichael, and portions of Citrus Heights and Sacramento County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water service with a readiness-to-serve meter charge and usage charge, with separate service-area schedules. The Del Paso Manor Service Area's July 1, 2026 rate increase was postponed by the SSWD Board; other service-area rates remain governed by their adopted schedules. The 2024 rate study and current Rates and Charges page should be checked by service area.. Bills are generated a dedicated this detail was not publicly posted. sswd's regulations state bills are due upon receipt and refer to a next regular billing, but the reviewed public pages did not state one universal monthly or bimonthly statement frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed SSWD pages expose service-area-specific schedules rather than one universal 5,000-7,000-gallon residential total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
SSWD is a drinking-water district; the reviewed pages did not identify a universal SSWD wastewater or sewer charge. Sewer service may be billed by a separate regional provider depending on the property.
Meter and infrastructure notes
SSWD reports that aging meters are being replaced and that the replacement is providing more accurate usage information. The Customer Portal provides usage review; the reviewed pages did not state a universal AMI/AMR transmission interval or monthly read date.
Emergency water support
Report a leak or water emergency
916-972-7171; SSWD's contact page states that after-hours calls to this number reach an answering service that contacts the on-call technician.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Sacramento suburban service areas, including Arden-Arcade, Carmichael, and portions of Citrus Heights and Sacramento County
Sacramento Suburban Water District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.