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Delinquency research · dataset 2026.08

Shut-off and delinquency information for San Gabriel County Water District

Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.

Provider-specific findings

Delinquency research for this provider

The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.

Grace period
Bills are due upon presentation and become overdue and subject to disconnection if not paid within 60 days of the bill date. A $30 late fee is applied when payment is not made on or before the 45th day after billing, according to the current Water Ordinance and rate page.
Late-fee rules
The District’s 2026 rate-and-fee page lists a $30 late fee, a $30 returned-check fee, and a $50 shutoff fee. The ordinance states that the $30 late fee is applied after day 45 and that the shutoff fee is applied when service is subject to termination; tampering is $250 and removing a District lock is $250.
Shut-off timeline
Day 0 is the bi-monthly bill date and payment is due upon presentation. Day 45 without payment triggers the $30 late fee and an overdue notice. Day 60 is the stated shutoff eligibility point. A termination notice is delivered in person and service may be discontinued if payment is not received by the date in that notice; restoration requires delinquent balances, late and shutoff fees, reconnection, and the required security deposit.
Warning and notice protocol
SGCWD provides a multilingual SB 998 shutoff policy and its ordinance requires a notice of overdue payment after day 45 and a notice of termination delivered in person before disconnection. The District warns that it does not call customers to collect delinquent bills; customers should verify suspicious communications at (626) 287-0341 and use the official Community Portal or mailing address.
Reconnection costs
The 2026 rate page lists $50 for reconnection during regular hours and $100 after regular hours or on holidays. A customer or occupant who removes the District’s lock is charged $250. Outstanding balance, $30 late fee, $50 shutoff fee, and a $250 residential security deposit may also be required.

Documentation context

5 of 5 fields found

This is a record-completeness measure, not a customer-protection grade.

California

56%

records with any shut-off detail

National

34%

records with any shut-off detail

See the nationwide customer-protection analysis →

Research record

Broad public detail found

5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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