Private Investor-Owned Utility
San Gabriel Valley Water Company - El Monte System
Serving El Monte system and connected portions of Arcadia, Montebello, Pico Rivera, Santa Fe Springs, Whittier, and surrounding San Gabriel Valley communities
Population served
248,000 people; 41,545 residential, 5,363 commercial, and 44 industrial service connections according to California Drinking Water Watch for active system CA1910039.
State system code
FIPS 06
Billing frequency
Monthly billing unless a CPUC-approved tariff provides otherwise. Bills are due upon presentation and become past due if not paid within 19 days from the mailing date. The bill separates the meter-based water charge, fixed service charge, and applicable CPUC, conservation, CAP, surcharge, or local items.
Provider briefing
How this utility’s billing works
San Gabriel Valley Water Company - El Monte System operates as a private investor-owned utility serving El Monte system and connected portions of Arcadia, Montebello, Pico Rivera, Santa Fe Springs, Whittier, and surrounding San Gabriel Valley communities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as CPUC-regulated metered residential service with a monthly readiness-to-serve charge by meter size plus a volumetric CCF usage charge and approved surcharges or surcredits. San Gabriel Valley Water's rate page lists its General Metered Service, conservation, CAP, additional surcharge/surcredit, and CPUC reimbursement schedules; the current 2026 general residential dollar table could not be retrieved because the linked utility PDF redirected to an access-blocked file host, so no unverified block or tier values are inserted here.. Bills are generated monthly billing unless a cpuc-approved tariff provides otherwise. bills are due upon presentation and become past due if not paid within 19 days from the mailing date. the bill separates the meter-based water charge, fixed service charge, and applicable cpuc, conservation, cap, surcharge, or local items., and a typical residential cost reference is A dedicated this detail was not publicly posted. For an exact 2026 dollar estimate because the current SGV Water General Metered Service rate PDF was inaccessible during review. The actual charge depends on meter size, monthly CCF consumption, tariff area, CPUC reimbursement fee, conservation or water-cost adjustments, CAP status, and any local charge. Sewer and third-party payment fees are excluded; SGV Water states it provides potable water only and does not provide sewer or power service.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
San Gabriel Valley Water Company provides potable water only; it does not provide sewer or power service. Wastewater charges are therefore billed separately by the City of El Monte, sanitation district, or another serving agency, which may use actual water use, a winter average, a residential cap, or a fixed equivalent-unit charge. Customers should review the separate sewer bill and ask that agency for the current base and usage formula.
Meter and infrastructure notes
SGV Water states that all meters are typically read every 27 to 33 days, organized by geographical groups, and customers can call Customer Service to confirm the next scheduled read date. The company provides meter-reading and leak-detection guidance but does not publish a universal AMI deployment percentage for the El Monte system. The state record and company materials identify a mixed supply of local groundwater wells, imported Metropolitan Water District connections, treatment facilities, and emergency interconnections.
Emergency water support
Report a leak or water emergency
For after-hours or weekend main breaks, service leaks, valve or hydrant damage, pressure problems, or other water emergencies, call SGV Water's Central Control emergency line at 1-626-448-4029. Call the El Monte office at 626-448-6183 during regular service hours; call 911 for an immediate life-safety emergency.
Official starting point
Choose the right next step
Reading this profile
A practical reference for El Monte system and connected portions of Arcadia, Montebello, Pico Rivera, Santa Fe Springs, Whittier, and surrounding San Gabriel Valley communities
San Gabriel Valley Water Company - El Monte System is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.