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Delinquency research · dataset 2026.08
Shut-off and delinquency information for South Montebello Irrigation District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- The SB 998 policy makes the bill due upon presentation and allows service discontinuation if the bill remains unpaid within 60 calendar days from the bill date. The District's overdue notice must be mailed at least seven business days before the possible discontinuation date, and a second notice must be provided at least 48 hours before disconnection. The owner application separately instructs that bills are due by the 20th of the month billed and that the final notice date controls.
- Late-fee rules
- The current policy says a late charge adopted by the Board through resolution is added to the outstanding balance, but the official web page does not publish the current dollar amount or percentage. Returned checks are treated as unpaid; the District attempts personal notice and leaves termination notice at the premises, and redemption requires all amounts in cash or certified funds. Qualifying low-income residential customers receive an interest waiver on delinquent bills once every 12 months, while approved payment plans may carry an administrative fee and discretionary interest up to 8% annually.
- Shut-off timeline
- Day 0 is the monthly bill date. Payment is due upon presentation or by the due date printed on the bill. If unpaid, the District may proceed after the 60-day overdue threshold, with an overdue notice at least seven business days before the possible discontinuation date and a second mailed notice at least 48 hours before shutoff. Payment must reach the District by 4:00 p.m. on the notice date; postmarks are not accepted. A failed arrangement or current charge unpaid for 60 days can lead to a final notice posted at least five business days before service action.
- Warning and notice protocol
- The overdue notice identifies the customer, address, delinquent amount, payment or arrangement deadline, extension procedure, bill-review/appeal process, and alternative-payment options. If the mailing address differs from the property, it is also sent to the service address marked “Occupant.” The District may use a telephone notice instead if it offers the policy and payment/review discussion. A second notice is mailed at least 48 hours before disconnection and includes financial-assistance information and the District contact number. If notices fail, staff make a good-faith visit or leave a conspicuous imminent-discontinuation notice and a policy copy.
- Reconnection costs
- The District's current policy requires a security deposit and a Board-established reconnection fee after nonpayment, subject to statutory limits. For qualifying low-income residential customers, reconnection fees cannot exceed $50 during normal operating hours or $150 outside operating hours, or the lower actual cost; the policy allows annual CPI adjustment. The general account-specific fee is not published in the reviewed 2026 material, so customers should call (323) 721-4735 before payment and confirm the required deposit, fee, and restoration timing.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
California
56%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- South Montebello Irrigation District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA1910153) ↗
Search the federal drinking-water database using public water system ID CA1910153.