Suburban Water Systems - Glendora System
Glendora and adjacent San Jose Hills service-area connections in Los Angeles County
Population reference
5,249 people; 1,517 residential and 33 commercial service connections according to California Drinking Water Watch for active system CA1910046.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly billing. The bill shows the billing date, past-due-after date, meter readings, CCF usage, service charge, water charge, applicable offsets, CPUC or local charges, and total current amount due. Suburban states that one CCF equals 100 cubic feet, approximately 748 gallons, and fractions of a CCF are not charged.
- Rate structure
- CPUC-regulated two-block metered residential pricing under the San Jose Hills tariff area. Schedule SJ-1 lists 2026-applicable base rates of $4.391/$4.928 per CCF in Area 1, $4.569/$5.037 in Area 2, and $4.765/$5.446 in Area 3, with the block-1 breakpoint at 20 CCF and a 5/8 x 3/4-inch service charge of $16.55 per month. The exact tariff area is premise-specific; approved CPUC fees, water-offset charges, CAP surcharges or surcredits, and local charges may also apply.
- Residential cost reference
- Approximately $46-$58 for 5,000 gallons and $69-$84 for 7,000 gallons before city taxes, CPUC fees, water-offset charges, CAP surcharges, and other line items, using 6.684 and 9.358 CCF respectively, the $16.55 5/8 x 3/4-inch service charge, and the published San Jose Hills tariff-area range. The precise amount depends on the customer's tariff area and applicable adjustments.
- Wastewater and sewer calculation
- Suburban bills the Glendora potable-water service under its CPUC tariff. Glendora sewer or wastewater charges may be imposed by the City of Glendora or another serving agency and may use a fixed charge, actual water use, a winter average, or a residential cap. They are not calculated by simply applying a universal percentage to Suburban's water charge; customers should review any separate sewer line and ask the serving agency for its current base and usage formula.
- Meter reading
- Suburban bills from customer meter readings and reports the current and prior readings and CCF usage on the bill. The reviewed Glendora system materials do not publish a uniform AMI deployment percentage or fixed route calendar; customers should use the bill's read dates, My Account usage history, and any alerts, and ask Suburban to confirm the exact meter technology and leak-monitoring capability for the premise. The SDWIS record identifies purchased treated water and active interconnections with the City of Glendora and Covina-area systems.
- New-account deposit
- Suburban Rule 6 and Rule 7 allow the utility to require an establishment-of-credit deposit or other security when credit is not established; the reviewed public materials do not publish one universal Glendora dollar amount. The amount is account-specific and may depend on prior payment history, service risk, and meter/service characteristics. Ask Customer Service for the exact deposit and refund terms before activation; a customer re-establishing service after delinquency may need to pay the balance, reconnection fee, and deposit.
- Activation or transfer fee
- Suburban requires 48 hours' notice for starts, stops, and transfers when utility connections already exist. The reviewed public Glendora materials do not state one universal 2026 name-transfer or activation dollar fee; connection, meter, deposit, inspection, and construction charges may be premise-specific. Submit the service request through My Account or contact Customer Service for the exact quote.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Suburban Water Systems - Glendora System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA1910046) ↗
Search the federal drinking-water database using public water system ID CA1910046.