West Valley Water District
Bloomington, Colton, Fontana, Rialto, portions of unincorporated San Bernardino County, and Jurupa Valley in Riverside County
Population reference
104,498 people and approximately 22,192 residential plus 1,244 commercial and industrial service connections in the current California Drinking Water Watch record for active PWS CA3610004. The District describes its broader service area as more than 100,000 customers across the listed Inland Empire communities.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. The service regulations require approximately 30-day billing periods, with meters read as nearly as possible on the same day of each billing period. The bill shows the service period, current and previous readings, units, gallons, billing date, and due date; payment must be allowed at least 21 days from the billing date.
- Rate structure
- Increasing block tiers plus a monthly ready-to-serve meter charge. Effective January 1, 2026, the 5/8-inch residential meter service charge is $23.82 per month; consumption is $2.33 per CCF for Tier 1 (1–10 units), $2.54 for the next Tier 2 units (11–30), and $2.73 for Tier 3 above 30 units. One CCF is 748 gallons. City utility-users taxes, out-of-district multipliers, and any adopted special charges can be added to the basic water rates.
- Residential cost reference
- Approximately $64.90 per month for a typical 5/8-inch or 3/4-inch in-district residential meter using 17 CCF, calculated from the $23.82 monthly service charge, ten Tier 1 units at $2.33, and seven Tier 2 units at $2.54. A 5,000–7,000-gallon household uses about 6.7–9.4 CCF and would usually cost less than this 17-CCF example before taxes or account-specific adjustments.
- Wastewater and sewer calculation
- West Valley Water District’s customer bill and 2026 rate sheet cover potable water service and do not impose a District-wide sewer or wastewater charge. Sewer billing, if applicable, is handled separately by the city or regional sanitation agency serving the parcel, so WVWD does not calculate wastewater from clean-water intake, apply a winter average, or use a flat sewer percentage on its own bill.
- Meter reading
- Meters are read monthly, as nearly as possible on the same day in each approximately 30-day billing period. WVWD’s enterprise systems catalog identifies Sensus AutoRead as the meter-reading product, and District budget material references Sensus AutoRead and AutoVu for AMR reading. The current portal displays historical billed usage but explicitly says live usage is not yet available, so the reviewed sources do not support an hourly AMI claim. Customers can read the physical meter more frequently for leak checks, but billing is based on the District’s scheduled monthly read and the difference between current and previous readings.
- New-account deposit
- A standard owner, tenant, or property-manager domestic account generally requires a $95 refundable deposit, a $25 non-refundable application fee, and authorization to turn on service. Asset property managers/listing agents may require a $240 deposit, while a business requires $140 and an additional $140 if a fire service is required. The deposit can be avoided by providing recent 12-month payment histories from a former water purveyor and one other utility showing no delinquencies; after service begins, the deposit is refundable after 12 consecutive months with no delinquent bills or at account termination after debts are paid. The District’s rules state that the deposit does not earn interest.
- Activation or transfer fee
- The standard new-service application fee is $25 and is non-refundable. Next-business-day new service has no turn-on charge; same-day turn-on is $25 when paid more than 30 minutes before the office closes; after-hours service is $50. The FAQ states that same-day turn-on before 4:00 p.m. may be scheduled through (909) 875-1804, while the current rate schedule and regulations define the office cutoff and after-hours rate. Customers should notify the District at least one business day before vacating and provide a forwarding address for the final bill and any refundable deposit; no separate universal account-transfer charge is published.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- West Valley Water District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3610004) ↗
Search the federal drinking-water database using public water system ID CA3610004.