Delinquency research · dataset 2026.08
Shut-off and delinquency information for Castle Pines North Metropolitan District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 60 days past due before CPNMD calculates a late fee. The District states that the arrears must be 60 days old before the late fee is added and the shutoff-notification process begins.
- Late-fee rules
- The District's 2026 rate schedule lists a $25 late fee. CPNMD does not calculate it immediately at the first missed due date; it waits until the balance is 60 days past due, then adds the fee and sends the shutoff notification letter.
- Shut-off timeline
- Bills are issued monthly. When the arrears reach 60 days past due, CPNMD adds the late fee and sends a shutoff notification letter. If payment is not received by the date written in that letter, the home is posted with a shutoff door hanger. The District says water is typically suspended within a few days after posting; the exact suspension date is not fixed in the public policy.
- Warning and notice protocol
- The notice chain is: a monthly bill, a late-fee/shutoff letter once the balance reaches 60 days past due, and a physical shutoff door hanger if payment is not received by the letter's deadline. The District also maintains emergency-alert text enrollment for planned or emergency service interruptions, but it does not state that these alerts replace delinquency notices.
- Reconnection costs
- The 2026 fee schedule lists a $125 water reconnect fee. The billing FAQ says the District may charge a reconnect fee and will do so when restoration is requested outside normal business hours; the public schedule does not publish a separate after-hours dollar amount.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Colorado
38%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Castle Pines North Metropolitan District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.