Payment research · dataset 2026.08
Payment options for CASTLE ROCK TOWN OF
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Castle Rock Water secure billing portal; the Town does not name the underlying software vendor on its current public payment pages.
- Phone payment number
- 844-519-1806, secure automated phone payment available 24/7.
- Pay-by-text
- Pay-By-Text is available through the secure online account. Customers create/sign in to the Castle Rock Water portal, add a payment method, and follow the portal’s Pay-By-Text enrollment prompts; no public keyword is published.
- Mail-in payment address
- Castle Rock Water, 175 Kellogg Court, Building 171, Castle Rock, CO 80109. The Town’s payment page identifies this as the office and mailing address for check, cash, or money-order payments; include the bill coupon and do not mail cash unless the Town’s instructions specifically permit it.
- In-person payment
- Castle Rock Water’s office is at 175 Kellogg Court, Building 171, Castle Rock, Colorado, open Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding major federal holidays. Customers may pay at the office or use the 24-hour drop box/drive-up payment box at the same location. The Town also offers online Quick Pay, AutoPay, paperless billing, Pay-By-Text, and 24/7 automated phone payment.
- Digital payment methods
- The online portal accepts checking accounts, savings accounts, debit cards, and credit cards; American Express is specifically not accepted. AutoPay and scheduled recurring payments are available.
- Online convenience fees
- No online convenience fee is published on Castle Rock’s current payment pages. The account portal’s checkout screen controls any processor charge if one is introduced.
Directory comparison
Payment-information visibility
| Measure | This provider | Colorado | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | No | 19% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- CASTLE ROCK TOWN OF public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.