Delinquency research · dataset 2026.08
Shut-off and delinquency information for City and County of Broomfield Utility Billing - Water/Sewer
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 15 calendar days after the bill date to the due date, plus an additional 15-day grace period; the account becomes delinquent 30 calendar days after the bill date.
- Late-fee rules
- At 30 days after bill date, Broomfield assesses a $5 late charge and mails a past-due notice giving another 10 days. A dishonored check/draft incurs a $27 fee. After the notice/call sequence, a $25 field service charge is assessed at disconnection and the past-due balance plus that charge must be paid before restoration.
- Shut-off timeline
- Day 0 bill date; day 15 due date; day 30 delinquent, $5 late fee and past-due notice; notice gives 10 additional days; then a courtesy call is made. If still unpaid by the phone deadline, a technician visits or leaves a door tag; if payment is still absent by the following Tuesday morning, a second dispatch disconnects service and adds $25.
- Warning and notice protocol
- Broomfield mails a past-due notice at day 30, makes a courtesy telephone call after the notice's additional 10-day period and sends a field technician to notify the resident or hang a door tag if no one is home. Payment arrangements must be requested by 5 p.m. Friday before the scheduled disconnection date; none are accepted once the technician reaches the final field-dispatch stage.
- Reconnection costs
- $25 service charge after delinquent disconnection, in addition to the past-due balance. The City does not publish a separate after-hours reconnection price; outside-normal-hours emergency/reinstatement assistance routes through (303) 438-6400.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Colorado
38%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City and County of Broomfield Utility Billing - Water/Sewer public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.