Municipal Department
City of Greeley Water and Sewer Department
Serving Greeley
Population served
132,310
State system code
FIPS 08
Billing frequency
Monthly; Greeley’s sample bill shows a monthly service period, a base charge prorated by days in the billing cycle, and monthly water, sewer, and stormwater charges.
Provider briefing
How this utility’s billing works
City of Greeley Water and Sewer Department operates as a municipal department serving Greeley. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Residential water-budget tiers based on household persons and irrigable area: budget use, inefficient use above 100%-130% of budget, excessive use above 130%-150%, and unsustainable use above 150%. The bill also includes a fixed meter/base charge; multi-family, commercial, industrial, and non-potable accounts use their applicable non-budget rates.. Bills are generated monthly; greeley’s sample bill shows a monthly service period, a base charge prorated by days in the billing cycle, and monthly water, sewer, and stormwater charges., and a typical residential cost reference is A dedicated this detail was not publicly posted. As one citywide 5,000-7,000 gallon value because Greeley’s residential charge depends on the customer’s individualized indoor/outdoor water budget, persons in household, irrigable area, meter size, sewer, stormwater, and current 2026 rates. The published sample bill demonstrates the tier mechanics rather than a universal average.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Greeley bills residential sewer as a fixed service/base charge plus a usage charge tied to metered water use. The reviewed sample bill separately identifies residential sewer and explains water consumption in thousand gallons; the current page does not state a universal winter-average formula or a citywide residential cap in the 2026 materials reviewed.
Meter and infrastructure notes
Greeley promotes WaterSmart usage tracking and new smart meters; its bill identifies previous/current readings, service dates, and usage, and the rate manual says customers can use the WaterSmart application with a new smart meter. The reviewed current page does not state one universal transmission interval.
Emergency water support
Report a leak or water emergency
(970) 616-6260 after hours, holidays, and weekends for the on-call water field team; weekday water-line issues can be reported at (970) 350-9811. The department telephone menu identifies water and sewer emergency options.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Greeley
City of Greeley Water and Sewer Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.