Payment research · dataset 2026.08
Payment options for City of Longmont Water Utilities and Utility Billing
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Phone payment number
- (303) 651-8664. This is Longmont Utility Billing’s current phone payment and billing line; customer-service representatives are available 8:00 a.m.–5:00 p.m. Monday–Friday. A separate automated IVR number was not identified on the current 2026 pages.
- Pay-by-text
- The current Longmont utility-billing pages reviewed do not publish a keyword-based text-to-pay enrollment process or a dedicated SMS payment number. Customers can use the My Utility Account portal for online payments and account management, and should ask Utility Billing at (303) 651-8664 whether any account-specific text reminders or payment features are available.
- Mail-in payment address
- City of Longmont Utility Billing, 350 Kimbark Street, Longmont, CO 80501. Customers should include the payment stub or account number with a check; the city’s online instructions also provide this Civic Center address for mailed checks and money orders.
- In-person payment
- The primary customer-service and walk-in payment location is the Civic Center, 350 Kimbark Street, Longmont, Colorado 80501. The current FAQ lists payment-counter hours as Monday, Wednesday, and Friday 8:00 a.m.–5:00 p.m., and Tuesday and Thursday 7:45 a.m.–6:00 p.m. A drop box is on the west side of Kimbark Street across from the Civic Center, between Third and Fourth Streets; payments deposited before 6:00 a.m. Monday–Friday post the same day. The drop box is not for cash. The city also lists online, recurring-card/EFT, bank-direct, telephone, and mailed-check options; the official pages do not provide a complete desk-by-desk list of satellite counters or a separate after-hours payment counter.
- Digital payment methods
- The online payment instructions identify Visa, MasterCard, Discover, and American Express for credit/debit payments. Customers may also pay by electronic funds transfer from a checking or savings account, including free recurring EFT through the automatic-payment program. The current public pages do not identify Apple Pay, Google Pay, PayPal, Venmo, or other digital-wallet acceptance.
- Online convenience fees
- Recurring electronic funds transfer is explicitly free and carries no additional service charge. The current Longmont pages reviewed do not state a 2026 card convenience-fee amount for one-time online credit/debit payments; customers should review the portal’s transaction screen before submitting a card payment.
Directory comparison
Payment-information visibility
| Measure | This provider | Colorado | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | Yes | 19% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Payment platform
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Longmont Water Utilities and Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.