Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Longmont Water Utilities and Utility Billing
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Late-fee rules
- The current Longmont utility FAQ states that a disconnected account must pay the full past-due balance plus applicable collection fees before restoration. The city’s separate past-due schedule identifies a $12 fee when the 27-days-past-due pink tag is printed/mailed, but the page frames the final 37-day termination step as electric power shutoff. A current water-account late-fee percentage or fixed delinquency charge was not separately published on the reviewed water-billing pages; customers should obtain the exact account charge from Utility Billing at (303) 651-8664.
- Shut-off timeline
- No water-specific calendar was verified in the current public pages. The current FAQ confirms that nonpayment can disconnect service and that full past-due charges plus collection fees are required after disconnection. Longmont’s separate past-due page states 20 days after the due date for a reminder, 27 days for a pink tag and $12 fee, and 37 days for electric power shutoff; because that final sequence is labeled electric, it should not be presented as the confirmed water-service schedule.
- Warning and notice protocol
- The current public billing material indicates mailed bill and past-due notices, including a reminder notice and a pink tag in the city’s published delinquency schedule. The utility FAQ warns that failure to pay may disconnect service and directs customers to contact Utility Billing for arrangements. The reviewed pages do not confirm a universal water-specific automated call, SMS sequence, door hanger, or legally fixed number of water notices before shutoff.
- Reconnection costs
- The current Longmont FAQ does not publish a separate standard-hours versus after-hours water reconnection price. It states that a disconnected customer must pay the full past-due bill and collection fees before service is restored. Any account-specific restoration charge, field visit charge, or after-hours premium should be confirmed with Utility Billing at (303) 651-8664 before payment.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Colorado
38%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Grace period
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Longmont Water Utilities and Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.