Payment research · dataset 2026.08
Payment options for City of Loveland Utilities
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- 970-962-2111, choose option 1; the city describes phone payment as available 24/7.
- Pay-by-text
- No pay-by-text enrollment or text keyword was identified on the current Loveland payment-options or 2026 rate pages. Customers can use the online account, e-check, or phone system and should confirm any future SMS payment feature with Utility Billing.
- Mail-in payment address
- City of Loveland Utilities, PO Box 202152, Dallas, TX 75320-2152. The city asks customers to include the payment stub or account identifying information.
- In-person payment
- The primary in-person location is the Civic Center, 500 E. 3rd St., Loveland, CO 80537. Utility Billing is available at the Civic Center during the city's published business hours, generally Monday-Friday 8:00 a.m.-5:00 p.m.; the city also provides a drop box there and states that payments are collected daily. Do not place cash in the drop box. Utility Billing can be reached at 970-962-2111 and the main utility office is at 200 N. Wilson Ave.
- Digital payment methods
- Free e-check, checking or savings account payments, and Visa, Mastercard, Discover, and American Express credit/debit cards through the Paymentus portal or telephone system. Paper checks and in-person traditional payments are also supported; a 2.85% service fee applies to card payments beginning June 1, 2026.
- Online convenience fees
- Starting June 1, 2026, the city charges a 2.85% processing fee on credit and debit card payments. E-check, checking, savings, and bank-draft payments are described as free.
Directory comparison
Payment-information visibility
| Measure | This provider | Colorado | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | Yes | 19% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Loveland Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.