Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Loveland Utilities
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- The 2026 schedule treats an account as delinquent when the bill remains unpaid by 5:00 p.m. on the 32nd day after the billing date. This is a delinquency trigger, not a promise that the bill is penalty-free until that date.
- Late-fee rules
- The 2026 fee schedule lists a $15 late-payment penalty, a $20 insufficient-funds charge, an $18 door-hanger notice fee, and a $105 filing fee for unpaid bills. Reinstatement additionally requires all delinquent balances, termination/restoration expenses, labor and materials, specified fees, and any deposit required by municipal code.
- Shut-off timeline
- If payment is not received by 5:00 p.m. on day 32 after the billing date, Loveland mails a written notice of intent to disconnect. If still unpaid, a written termination notice is posted or mailed at least eight days after the intent notice. Service termination occurs as soon as practicable after 8:00 a.m. on the eighth day after the termination notice was posted or mailed.
- Warning and notice protocol
- The published 2026 procedure is written-notice based: an intent-to-disconnect notice is mailed to the account address, followed by a termination notice posted at the premises or mailed to the billing and service addresses. The rate schedule also separately lists an $18 door-hanger notice fee. Customers may suspend a field termination by immediate payment of all amounts due plus the applicable collection fee.
- Reconnection costs
- The 2026 schedule lists a $110 turn-on/turn-off fee for water services under 1.5 inches during standard processing and $210 after hours; for services 1.5 inches or larger the comparable amounts are $400 and $730. Delinquent reinstatement also requires all unpaid amounts, restoration expenses, fees, and any code-required deposit; a $10 reactivation fee is separately listed.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Colorado
38%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Loveland Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.