Payment channels

Pay Penrose Water District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as No current this detail was publicly posted in the reviewed provider materials. Confirm the current instruction directly with the official utility.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(719) 372-3289 for phone card/debit payments during operating hours.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No text-to-pay process published.

Mail-in address

Penrose Water District, 210 Broadway St., Penrose, CO 81240-9009.

Counters, drop boxes, and office hours

Office at 210 Broadway St., Penrose, CO 81240; customers may pay cash in person. A west-side drive-through drop box and front-door walk-up drop box are collected daily; public operating hours should be confirmed at (719) 372-3289.

Accepted digital instruments

What you can use online

Visa, MasterCard, and Discover online; American Express is not accepted. Phone card/debit payments are also available during office hours.

2026 transaction pricing

Convenience fees

Greater of $2.35 or 3% of payment.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Penrose Water District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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