Payment channels

Pay Ute Water Conservancy District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud; Ute Water transitioned from Xpress Bill Pay to InvoiceCloud on July 7, 2026.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

The current InvoiceCloud page does not expose a separate IVR number; Ute Water's customer-service and emergency line is 970-242-7491. The District's prior phone-payment workflow used a third-party automated number, but current customers should use the number displayed by the new InvoiceCloud flow or call the District.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. For bill payment. Ute Water uses reverse phone calls and/or text messages for planned-outage notifications and asks customers to keep contact information current, but the reviewed billing pages do not provide a text-to-pay keyword or SMS payment enrollment.

Mail-in address

Ute Water Conservancy District, P.O. Box 460, Grand Junction, CO 81502. Checks or money orders should include the account number.

Counters, drop boxes, and office hours

District office and drive-through: 2190 H 1/4 Road, Grand Junction, CO 81505, open Monday-Friday, 7:30 a.m.-5:00 p.m. The District accepts cash, checks, money orders, and credit/debit cards at the office and provides multiple drop boxes at its office and Grand Valley City Market locations: 569 32 Road, Grand Junction; 630 24 Road, Grand Junction; and 135 South Plum, Fruita. Customers with delinquent accounts should avoid relying only on drop-box timing and confirm payment with the District.

Accepted digital instruments

What you can use online

InvoiceCloud accepts American Express, Apple Pay, Discover, EFT from checking/savings/money-market accounts, Google Pay, MasterCard, PayPal, Visa, and Venmo. Ute Water also offers automatic withdrawal from a checking account and paperless billing.

2026 transaction pricing

Convenience fees

InvoiceCloud card, debit, and PayPal-brand transactions: 2.79% with a $2.25 minimum. ACH/EFT: $1.25. Phone payments have an additional $0.25 fee. The District says customers should pay at least two business days before the due date because bank posting can take 2-3 business days.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Ute Water Conservancy District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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