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Delinquency research · dataset 2026.08

Shut-off and delinquency information for Ute Water Conservancy District

Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.

Provider-specific findings

Delinquency research for this provider

The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.

Grace period
More than 45 days past due before the published late charge applies. The adopted 2026 rules list a $5 late charge at that point; the payment page warns delinquent customers to contact the District before paying so the correct restoration amount is confirmed.
Late-fee rules
The adopted 2026 schedule lists a $5 late charge for accounts more than 45 days past due. It also lists a $20 returned/unpaid-check or other-item charge. Online and phone processing fees are separate from delinquency charges.
Shut-off timeline
The public adopted rules identify the more-than-45-days-past-due point for the late charge but do not publish a complete calendar from due date through warning notice, lock-off, and restoration. The payment page states that delinquent, shutoff-noticed, or disconnected customers must contact 970-242-7491 and confirm payment because processing can take 2-3 business days.
Warning and notice protocol
Ute Water's public billing pages do not specify a complete residential shutoff-notice sequence. For planned outages, the District uses reverse phone calls and/or text messages, but that communication practice is not stated as the delinquency protocol. Customers with a delinquent or shutoff-noticed account should call before submitting payment and obtain confirmation.
Reconnection costs
Lock-off and unlock is $50; after-hours unlock adds $30, for a stated after-hours total of $80 before any outstanding balance or payment-processing fee. The 2026 schedule also lists a $20 returned-payment charge.

Documentation context

5 of 5 fields found

This is a record-completeness measure, not a customer-protection grade.

Colorado

38%

records with any shut-off detail

National

34%

records with any shut-off detail

See the nationwide customer-protection analysis →

Research record

Broad public detail found

5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes