Provider-specific review
What the public record says about a leak adjustment
The District publishes a Water Leak Review and Adjustment Process link, but the reviewed 2026 public pages do not expose the full formula or receipt checklist. Customers should report the leak, repair it, retain invoices/photos, and request review before the account is shut off.
Stop the loss
Shut off the failing fixture or supply and arrange a qualified repair.
Keep proof
Save dated invoices, parts receipts, photographs, and meter readings.
Request review
Submit the request promptly and keep paying any undisputed amount.